Support

Open the Play tab. You'll see a live map and list of games and open courts around you. Filter by sport and time, then tap a game to see details and join. Make sure you've allowed location access (Settings → Pickup → Location → While Using the App) so nearby games appear.

Tap the + button on the Play tab (or the Call Game option). Set the sport, location, time, and number of open spots, then post it. Nearby players can find and join. You can make it recurring, keep a roster of regulars, and invite your crew in one tap.

Pickup includes open social features — messaging, player discovery, and live video — so the app is intended for adults. You confirm you're 18 or older during sign-up.

From a game or your profile you can broadcast live video so friends can watch your run in real time, or tune into live games happening around you. Going Live uses your camera and microphone — you'll be asked for permission the first time. You can stop the broadcast at any time.

Standings rank players by wins from game results, which are self-reported by players after a game. For racket sports, you can set a skill rating (NTRP for tennis, DUPR-style for pickleball/padel) on your profile. Records reflect what players enter, so treat them as a friendly guide rather than an official ranking.

Some hosts charge a court or game fee. Pickup does not collect, hold, or process any money. When a fee applies, the app shows the host's payment handle and can open your payment app (e.g., Venmo or Cash App) with the amount pre-filled, so you can pay the host directly. Any payment is strictly a peer-to-peer transaction between you and the host.

Open the player's profile, a message thread, a game, or a post, tap the ••• menu, and choose Block or Report. Blocking hides that person's content from you and prevents them from contacting you. Reports are reviewed and acted on, including removing content or accounts that violate our guidelines.

Your precise location is used only while you're actively using the app, to show nearby games, courts, and players — and it's coarsened before it's shared with others. We don't track your location in the background. You can turn location off any time in your device Settings; the feed, standings, and game list still work.

Notification preferences are in Profile → Settings, and in your device Settings → Pickup → Notifications. You can also opt out of product analytics in Profile → Settings.

Go to Profile → Settings → Delete Account. This permanently removes your profile, posts, messages, and other personal data from Pickup. The action can't be undone.

On the sign-in screen, use the password reset option, or sign in with Apple if you created your account that way. Still stuck? Email info@callgame.co from your account email address and we'll help.

Email info@callgame.co with a short description, and for bugs include your device model and OS version (and a screenshot if you can). We read every message.